Web app development
LORA is a German startup aiming to disrupt the dental health care industry. The team noticed that dental services in Germany are typically mundane and unpleasant for patients – treatments are avoided unless patients really have no other choice. Patients are tired of surprises, they want to learn more about their health, be in the driver's seat and understand what is going to happen. LORA is pursuing the opportunity for an enhanced digital patient journey leveraging the latest treatment technology, alongside in-studio holistic adjustments that make the overall client experience a pleasurable one.
The Delta built a cloud-based website and web application that connected to LORA’s practice management system. We integrated features for scheduling and video consultation, and set up data analytics to track the customer experience and forecast the required customisations to improve the overall user journey.
With this solution, clients can schedule a visit either in the practice or via a video call in just a few taps. The LORA team obtains client health information prior to their arrival, and clients visit preferences – such as the flavour of polishing paste and podcast options – are also collected.